IT Officer – GOAL Nepal Contract - Consulting Full Time

Position Title:  IT Officer at GOAL Nepal

Information Technology (IT) Officer mainly oversee the ICT systems and to support GOAL staff in NEPAL Country Office and field locations and to oversee the running of IT systems and maintain these systems.

JOB RESPONSIBILITIES:

The scope of this role involves responsibility for the overall IT infrastructure and the purpose of this role is to ensure the availability and reliability of the Information Technology systems in GOAL NEPAL country Office and field Offices, and to support the users of these systems in using them effectively.

The IT Officer’s role is responsible for the overall maintenance of ICT hardware, network, systems, data, assets, software and procedures. The IT officer will also work as an ICT Technician. The IT Officer may be required to periodically travel to these field locations.

Essential Credentials:

• A relevant Computer Science qualification such as a degree or diploma.
• Minimum of 3 years’ experience in an IT administration role
• Experience in WAN technologies (VSAT, routers etc.)
• Experience in LAN configuration (switching,Wifi access points)
• Knowledge in-depth of Windows Server 2008.
• Active directory, Domain structure.
• In depth knowledge of DHCP, IP addressing schemes, DNS.
• Windows 7/10 operating system
• Proven record of procurement of assets/services
• An ability to negotiate value with potential vendors
• Knowledge of Office 365
• Basic knowledge of Sharepoint
• Knowledge on database management (archiving of data, merging different case files)
• Knowledge in ICT requirements for digital data gathering platforms.

Desirable Credentials:

• MCSE or Cisco certified
• Have previously worked in a similar role where travel was involved
• OPEN DNS
• SharePoint Administration
• SQL SERVER
• SAGE ADMIN

The following are standard duties:

To formulate a daily plan so that all tasks are performed in a time efficient manner.

• Ensure all PC’s are up to date with anti-virus software.
• Ensure only approved applications are in use.
• Ensure OPEN DNS is set up and working
• To ensure internet is used efficiently
• Cabling of all office to be kept to a high standard.
• PC’s, printers and scanners etc. to be maintained to a high standard
• Maintenance of Fixed Asset Register.
• Permissioning of Shared folders to ensure that data integrity is maintained
• Ensuring backup SOP practices are upheld and maintaining integrity of data, perform monthly test restores.
• To look for value for services such as printer maintenance etc.
• Budget to be approved by in country finance team to be strictly adhered to by IT Manager.
• Ensure IT equipment is maintained and that equipment such as servers are checked regularly for alert/issues and that environment the equipment is kept in is maintained (in terms of Air conditioning, cabling etc.)
• Nomination and training of Superusers at each field site to perform basic tasks (i.e. overseeing of backups etc., software installs, changing of toners etc.)
• To ensure Field offices are visited regularly.
• To be proactive and to look at ways of improving IT services
• To carry out work out of office hours where necessary to do so.
• To carry out upgrades where necessary
• To use and promote GOAL’s intranet so that all users will embrace it and will use all SharePoint packages.

Reporting:

•  To liaise with local Logistics Coordinator/ACD systems weekly and report to him/her on the main issues facing the IT situation at that time
• Bi weekly submission of IT Management report to IT Manager in HQ Dublin.
• Obtain a brief bi-weekly report from Super users in field office.

Application procedure:

To apply please visit https://boards.greenhouse.io/goalnepal

Deadline for application is 21 Sept 2016, however considering urgency of the position GOAL might shortlist and interview candidates on a rolling basis and conclude selection process before the end date. Candidates are encouraged to apply without delay. Only shortlisted candidates will be contacted. For any question related to vacancy please contact [email protected]

For information about GOAL visit www.goalglobal.org